I purchased this product for my SHURE SM7B microphone. Everything plugged in great, but no sound was taking into my microphone. After much time troubleshooting, we finally pulled the cable boots off and saw that one of the 3 prongs was missing a wire on BOTH sides. Tried another XLR cable that a friend had lying around and BOOM, everything worked fine!Just be aware, if this product comes with an XLR cable, it may not be a good enough cable to power your microphone.Easy to use for our radio show Your Folk Connection on KRCU Public Radio. We use it to put togetherour show with Adobe Audition.Good product (At first I didn't get the XLR cable, but they sent me one so changed to 4 stars).The Scarlett is easy to use once you install one of the audio programs it comes with a key for. Some learning required to get used to using this type of software. But if you keep at it you can record.I purchased this product because my Saffire Pro 24 will soon become obsolete.Focusrite will no longer provide support updates and downloads. The Saffire also runs off the Thunderbolt on my iMac computer. It took 3 separate hookups from the device to the computer. My DAW software is Reaper, Garage Band and IK Multimedia Amplitube 5. The Scarlett 4i4 3rd Gen looked perfect from my research. I like that it has a simple USB from the device to the computer. I hooked it up yesterday and wow...everything had such better clarity than the outdated Saffire. Amplitube sounded great and the music was so distinct and clear. I am sorry I didn't upgrade a long time ago. Installation was easy and I am very happy with the product.There nothing I dislike at this interface it's awesome great for your money very to connect to my computer and my mixing board for my podcast. This a very great interface.Fantastic!My order arrived as expected! Very good serviceUpdate:Set up is not as easy as I expected...Even before you connect the interface to your computer take your time and go to the focusrite site ( address is printed in the box) and download the proper app for the scarlett 18i8 otherwise it wont work... after proper downloading of app connect your computer and only then it will be fully functional. In my case I tryed to use straight away from the box and the the two outlets for headphone would not work... They don't tell you this in the box. I contacted the support people and they answered inmediately and everything was perfect.Soundwise it is warm and sounds perfect... you would fine other interfaces more punchy than this but... who needs to deaf!More comments to come!The sound is incredible and even though I am in the learning stages I am very impressed. Baby steps as I move forward learning how to finally record my music. But, with that said Focusrite is an amazing company when it comes to support online and on the phone. They are very friendly and want you to succeed. I have laid down only 2 tracks so far but what I have laid down I am so impressed at how good it makes me sound....haha. For the price it is truly worth a go.The package includes the audio-to-digital convertor, a mic stand, a microphone, an XLR cable, and a USB cable. There is also a way-too-complicated web site for downloading drivers. What is missing is 48 volts DC phantom power for the mic. I bought that separately and the whole thing is working properly. The USB has about 5 volts DC available. Nice, but not enough to power the mic.
